Financial wellbeing blog Uncategorised

How MaPS can help those who have been scammed on their pensions

Charlotte Jackson is head of guidance services and customer protection strategy at the Money and Pensions Service. Her pensions guidance teams support those scammed on pensions and investments or who have questions and concerns about them. Charlotte also works with the Financial Conduct Authority (FCA) and others to share any insights from her teams that may protect consumers from...
Research Uncategorised

Pension guidance data – second quarterly report

The Money and Pensions Service (MaPS) assumed the delivery functions of both Pension Wise and The Pensions Advisory Service in 2019. This report provides quarterly data for MaPS’ pensions guidance services for Q4 2020/21 (and follows our first quarterly data report). This data is being published in advance of quarterly reporting commencing in 2021/22.    Download data on Q1 2018/19 to...
Press releases Uncategorised

Media comment: Budget 2021

Nick Hill, money expert at the Money and Pensions Service commented: “The measures announced in today’s Budget will continue to provide support for people impacted by the Covid-19 pandemic. However, we know how worried many people are about money right now and dealing with complex financial situations. It can be hard for many people to know where to start in terms of getting help, but it’s...
Research Uncategorised

Pension guidance data – first quarterly report

The Money and Pensions Service (MaPS) assumed the delivery functions of both Pension Wise and The Pensions Advisory Service in 2019. This report provides quarterly data for MaPS’ pensions guidance services for Q1 2018/19 to Q3 2020/21 (year to date). This data is being published in advance of quarterly reporting commencing in 2021/22. Download report
Press releases Uncategorised

Media comment: Debenhams closure – guidance for employees

Following the announcement that Debenhams stores are set to close, Nick Hill, customer advisory manager at the Money and Pensions Service, said: “This is clearly a difficult time for all sectors, including retailers and following the news about Arcadia last night there will now be thousands of Debenhams staff who will understandably be very concerned about their jobs, pensions and overall...
Press releases Uncategorised

Media comment: Arcadia falling into administration – guidance for employees

Following the announcement that Arcadia has gone into administration, Nick Hill, customer advisory manager at the Money and Pensions Service, said: “This is clearly a challenging time for all sectors, including retailers and there will now be thousands of Arcadia staff who will understandably be very concerned about their jobs, pensions and overall financial security as a result of this...
Speeches Uncategorised

The Pensions Regulator webinar, 24 November 2020

Speaker: Money and Pensions Service (MaPS) Head of Pension Operations Charlotte Jackson It is clearly very easy for the scammers to persuade their victims that the financial “advice” they were offering would supposedly improve their later life.  The pensions scams market is constantly evolving and it’s...
Press releases Uncategorised

Media comment: response to Pensions Regulator pledge campaign

The Money and Pensions Service response to the pledge campaign launched by the Pensions Regulator. Charlotte Jackson, Head of Pensions Operations and Consumer Protection at the Money and Pensions Service said: “We welcome the Pensions Regulator’s important call to action on pension scams. It’s vital that we work together with pension providers, trustees and administrators to help...
Research Uncategorised

Pension Wise service evaluation 2019/2020

Rising numbers of people accessed guidance offered by Pension Wise in 2019/20, with a  23% increase in customers arranging appointments face to face and over the phone, and customers showing greater confidence in making pensions access decisions after using the service.     This report was updated on 24 February 2021 to amend the title and labels of the infographic on page 1 and...
Financial wellbeing blog Uncategorised

Pensions Awareness Week interviews: long-term saving and later life

Professor Dame Carol Black, Chair of the Centre for Ageing Better, and Emma Douglas, Head of DC at Legal & General Investment Management, address later life and long-term saving, including barriers to financial wellbeing, initiatives that could drive change, and what motivates them as chairs within the UK Strategy for Financial Wellbeing. We pay a lot of attention to...
18 September 2020
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