Press releases – The Money and Pensions Service

The appointment follows a robust recruitment process and is effective immediately The Money and Pensions Service (MaPS) is today announcing the appointment of Caroline Siarkiewicz as Chief Executive. Caroline has been acting CEO since June 2019, during which time the organisation has developed and published its UK Strategy for Financial Wellbeing. Caroline takes up the helm of MaPS at...

49% year-on-year increase in customers arranging appointments   95% of appointment customers and 87% of digital customers say they would recommend the service to others More than twofold increase in Pension Wise transactions since the service began Rising numbers of people accessed guidance offered by Pension Wise in 2018/19, with a 49% increase in...

Commenting on the incoming changes to overdraft charges, Money Expert at the Money and Pensions Service, Andrew Johnson, said: “Don’t panic if you get a letter from your bank about new overdraft charges. If you only dip into it occasionally you may not end up paying more because daily and monthly fixed fees are ending. However, if you’re in your overdraft for most of the month you could...

Five priority areas to help people make the most of their money and pensions A new UK-wide strategy to transform the country’s financial wellbeing in a decade is being launched today by the Money and Pensions Service (MaPS) under its government mandate. Delivering on the strategy will transform the lives of many individuals, benefitting communities, businesses, the economy and wider...

Helplines for people with money worries are gearing up for one of the busiest times of the year, with a call about debt expected every four minutes throughout January1 at the Money and Pensions Service (MaPS)2. Last year, nearly 3,500 debt calls were made to the free Money Advice Service (MAS) helpline (on 0800 138 7777) in January, while there were 26,000 visits to the MAS debt advice...

Commenting on today’s announcement of a Pension Schemes Bill, Chris Curry, Principal Director of the Pensions Dashboards Industry Delivery Group at MaPS, said: “To ensure pensions dashboards are a trusted and valuable service, they need the right robust framework in place. Our work is progressing, and the measures set out in the Pensions Schemes Bill are another essential part of...

Commenting on today’s news about the future of Mothercare, Caroline Siarkiewicz, Acting Chief Executive at the Money and Pensions Service, said: “This is an incredibly difficult time for Mothercare’s employees, who will be worrying about their pay, pensions and financial security. Pensions are protected but staff are bound to have questions about what happens next. “If anyone...

MaPS research to help shape future rules and regulations Behavioural trials to establish the best way to persuade more people to take guidance from Pension Wise before accessing their pension savings are getting under way under the leadership of the Money and Pensions Service (MaPS). The research, being conducted by respected specialists the Behavioural Insight Team, is trying out two...

Commenting on the announcement that QuickQuid will close its operations in the UK, Caroline Siarkiewicz, Acting Chief Executive at the Money and Pensions Service, said: “Many QuickQuid customers will be feeling uncertain about what this means for them. While you may be tempted to stop your repayments, it is crucial to keep to your regular schedule, because if you have entered into...

57% of UK adults don’t know you can access your pension early due to severe ill health56% don’t know they can contribute to a pension while on parental leave Almost two thirds don’t know self-employed can benefit from tax relief on pension savings More than half of UK adults didn’t know they can contribute to their pension while on parental leave, or that they can access their pension...

Caroline Siarkiewicz announced as Chief Executive of the Money and Pensions Service

Empowering Savers: Pension Wise appointments see 49% increase in 18/19

Media comment: changes to overdraft charges

UK Strategy for Financial Wellbeing sets out ten-year vision to improve millions of lives

New year debt blues: debt call every four minutes expected through January

Queen’s Speech comment: Pension Schemes Bill supports progress towards delivering pensions dashboards

Media comment: MaPS guidance for Mothercare employees

Nudging savers towards pensions guidance: behavioural trials begin

QuickQuid closure: Guidance for customers

Parental leave, self-employment and ill-health are UK’s pensions blind spots