Commenting on the collapse of rent-to-own firm Brighthouse, Andrew Johnson, Money Expert at the Money and Pensions Service, said:
“Even though Brighthouse has gone into administration, customers should still keep up with their normal repayments unless a payment holiday has already been agreed. At this particularly difficult time for many families, anyone who is going to struggle to make payments on time should contact the firm as soon as possible to see if they can offer any additional flexibility. Free debt advice could also help you get back on track – find support near you by using our debt advice locator.”
More guidance for Brighthouse customers is available at www.moneyadviceservice.org.uk/brighthouse-administration
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Notes to editors
About the Money and Pensions Service
The Money and Pensions Service (MaPS) vision is: ‘everyone making the most of their money and pensions.’
MaPS is an arm’s-length body sponsored by the Department for Work and Pensions (DWP), and it has a joint commitment to provide access to the information and guidance people across the UK need, to make effective financial decisions over their lifetime. The organisation also engages with HM Treasury on policy matters relating to financial capability and debt advice.
MaPS brings together the free services previously delivered by the Money Advice Service, The Pensions Advisory Service and Pension Wise. MaPS offers customers guidance and appointments over the telephone, online and in person.
For further information visit the Money and Pensions Service website www.moneyandpensionsservice.org.uk
Consumers can continue to access free guidance about their money and pensions via the following websites and help lines: